Reagan Bissonnette, Executive Director
Reagan Bissonnette is the Executive Director of the Northeast Resource Recovery Association (NRRA), a nonprofit organization that partners with over 400 municipalities, businesses, and individuals throughout New England to make recycling strong through economic and environmentally sound solutions. NRRA is one of only a handful of nonprofits in the country that connects its members with purchasers and processors of recyclable commodities, enabling communities to manage their own recycling programs. Reagan is responsible for overseeing all aspects of NRRA's activities, including its programs for cooperative marketing and purchasing, education, and technical assistance in the areas of recycling and waste reduction. She writes and speaks extensively on the subject of recycling and waste reduction, including in regional and national forums. Reagan has testified before the New Hampshire legislature on bills impacting solid waste and recycling matters and was recognized for her contributions to the New Hampshire HB 617 Recycling & Solid Waste Study Committee.
Reagan has a strong background in nonprofit management and the law. Prior to joining NRRA, Reagan was a senior director and attorney at the Society for the Protection of New Hampshire Forests, one of the country’s largest and most effective land conservation organizations. Prior to joining the Forest Society, Reagan practiced law as a corporate attorney at Ropes & Gray, LLP, a global Boston-based law firm.
Reagan received her law degree from Boston College Law School and a degree in Biology from Washington University in St. Louis. She is certified as a Principal Operator through the New Hampshire Department of Environmental Services Solid Waste Facility Operator Training and Certification Program. Reagan lives in Concord, New Hampshire with her husband and son and serves on the board of the Concord Public Library Foundation.
Administrative & Logistics Department
Stacey Morrison, Administrative Manager
Stacey is a 1998 graduate of Southern New Hampshire University where she majored in Business Administration. Stacey worked for Lakes Region General Hospital for 15 years where she specialized in Medicare billing and eventually began managing one of its larger family health practices in Meredith. After having her youngest son, who was born with complex medical issues, Stacey took time off (7 years) from her career to focus on raising both of her young boys. With both of her children in school, Stacey joined the team at NRRA in 2013 and has been an active and enthusiastic member of the NRRA Family since. Stacey oversees both Administrative functions for NRRA and Logistics. She enjoys helping our Members with getting their recycling (and solid waste) from their facilities to the market place. In her spare time, Stacey advocates for Organ & Tissue Donation (Recycle You!!), and enjoys traveling, reading, watching the NE Patriots and spending time with her family.
Lindsay Dow, Administrative Assistant
Lindsay joined the NRRA Administrative Team in 2016. She comes with several years of experience in the administrative field and was a former volunteer for NRRA. Lindsay is a graduate of Concord High School and also a graduate of Continental Academy of Hair Design. Lindsay works at NRRA part time (3 days a week) helping with booking pick ups and deliveries, giving out release numbers, and sending out NHDES credit certificates and activity reports. She really enjoys talking to our members and helping them move their recyclables.
Samantha Foresta, Administrative Assistant
Sam came to NRRA in March 2020, making her the newest member of the Team! She graduated with her B.S. in Environmental Science, with a goal of starting her professional career with an organization that places value on sustainability in terms of waste reduction, pollution and resources, which is right in line with NRRA's mission and goals.
Sam fulfills logistical requests via phone and email (firstname.lastname@example.org). Sam can also help you with: directing your call to the appropriate staff member, NH the Beautiful inquiries, and ordering composting and recycling materials that we have available for purchase and rent.
Member Services Department
Bonnie Bethune, Member Services Manager
Bonnie Bethune is the Member Services Manager of the Northeast Resource Recovery Association. She assists NRRA’s municipal members with a wide variety of technical assistance and cooperative marketing and purchasing needs. This includes marketing tractor trailer loads of recyclable material to environmentally sound vendors, providing hands-on technical assistance to help solid waste facility operators improve their solid waste management and planning, and coordinating household hazardous waste events for municipalities. Bonnie also presents on the subject of recycling and waste reduction.
Prior to joining NRRA as a Member Services Representative in 2003, Bonnie worked extensively in the field of recycling and solid waste. As a student at the University of New Hampshire, she worked at the campus recycling center. Later, she operated an incinerator and recycling center in Wilton, NH, and later managed a landfill and recycling facility in New Boston, NH, both member communities of NRRA. Bonnie brings the solid waste facility operator’s perspective to NRRA and enjoys working with and for NRRA’s hardworking facility operators as well as all others in the recycling field.
Bonnie received a Bachelor of Science degree in Environmental Conservation from the University of New Hampshire. Bonnie is a certified as a Senior Principal Operator through the New Hampshire Department of Environmental Services Solid Waste Facility Operator Training and Certification Program.
Bonnie's personal interests include hiking, kayaking, reading, fixing up her 1940’s camp in the foothills of the White Mountains, but mostly sharing that peaceful space with family and friends.
Heather Herring, Member Services Representative
Heather Herring is a Member Services Representative at the Northeast Resource Recovery Association, where she supports municipal members with cooperative marketing and purchasing and technical assistance. In addition, Heather educates municipal staff and schools about recycling and waste reduction and coordinates monthly Member Operations Marketing meetings for solid waste operators. Prior to joining NRRA, Heather taught students ranging from preschool to the graduate level. She has experience in employer relations, program coordination, administration and was an Adjunct Faculty member at Antioch University New England.
Heather received a Master of Science degree in Environmental Studies from Antioch University New England and a Bachelor of Arts degree in Environmental Biology from Antioch College. Heather is certified as a Principal Operator through the New Hampshire Department of Environmental Services Solid Waste Facility Operator Training and Certification Program.
Michelle Radley, Member Services Representative
Michelle Radley is a Member Services Representative at the Northeast Resource Recovery Association, where she supports municipal members with cooperative marketing and purchasing and technical assistance. Michelle is a graduate of the University of Southern Maine where she studied Environmental Policy and Planning. Michelle previously worked for the Maine-based nonprofit ecomaine, working in education and as a recycling management assistant. Michelle currently works part time as a graduate teacher’s assistant, and serves as president of both the NNE chapter of KAO honors society and an interdisciplinary environmental student group.
Michelle continues to build her knowledge in the public and nonprofit sector as she pursue her Master’s degree in Policy, Planning, and Management at the Muskie School of Public Service.
Michelle loves her cat, plants, sunshine, education and spreading the word about waste reduction and proper recycling methods in your community!
Paula Dow, Finance & Human Resource Manager
Paula Dow is the Finance & Human Resource Manager at NRRA. Paula oversees all financial and human resources work at NRRA, including overseeing a robust Finance Department and manage the extensive billing, collection, and cash flow resulting from the organization’s cooperative marketing and purchasing programs. She has overseen the financial reporting for numerous federal grants, including from the United States Department of Agriculture and Environmental Protection Agency.
Paula originally joined NRRA in 1988 and served as Finance Manager for twenty years and as Interim Administrator on three occasions during vacancies in the Executive Director position. In 2008, she left the organization to take on a new challenge. Just two years later, she “recycled” herself and returned to NRRA to serve as its Administrative Manager. In 2015, she moved back to the Finance Department.
Paula has an Associate in Science degree in Business Administration from NH Technical Institute and a Bachelor of Science in Integrated Studies from Franklin Pierce University.
Elizabeth (Liz) Duncan, Finance Assistant
Liz does all things finance. She gathers all the bills of lading and weights and enters them into our database to make sure that our members are getting what they are quoted or contracted. She deals with all the checks and posting of member payments. Liz works with all the vendors to make sure that loads are correctly entered and paid for. If you have a question regarding your invoice or payment, Liz is the person to contact. She is also the person that you send all your bills of lading to.
Marilyn Weir, Finance Assistant
Marilyn Weir originally joined NRRA’s Member Services Team in September 2007. She retired from NRRA in 2018. In 2019, NRRA asked Marilyn to come back, part time, as a finance assistant and she happily accepted. We are thrilled to have her back in this new capacity! Thanks to her prior experience in Member Services, Marilyn brings a new perspective to the Finance department and an expertise in tracking down weights and in commodity pricing. Marilyn is a lifelong resident of Chichester, NH. She is a proud wife, mother, mother-in-law and grandmother. She enjoys spending time with her two Quarter Horses, rescue puppy, Abby, entertaining family and friends, traveling, playing cards, sports, gardening and cooking.