Reagan Bissonnette, Executive Director
Reagan Bissonnette is the Executive Director of the Northeast Resource Recovery Association. Reagan’s priority is to advance NRRA’s mission to partner with municipalities to make recycling strong through economic and environmentally sound solutions. Reagan oversees all aspects of NRRA’s activities and speaks extensively on the subject of recycling markets in the Northeast.
Reagan has a strong background in non-profit management and the law. Prior to joining NRRA, Reagan was a senior director and attorney at the Society for the Protection of New Hampshire Forests, one of the country’s largest and most effective land conservation organizations. Prior to joining the Forest Society, Reagan practiced law as a corporate attorney at Ropes & Gray, LLP, a global Boston-based law firm.
Reagan received her law degree from Boston College Law School and a degree in Biology from Washington University in St. Louis. She serves on the board of the Concord Public Library Foundation. Reagan lives in Concord, New Hampshire with her husband and son.
Administrative & Logistics Department
Stacey Morrison, Administrative Manager
Stacey is a 1998 graduate of Southern New Hampshire University where she majored in Business Administration. Stacey worked for Lakes Region General Hospital for 15 years where she specialized in Medicare billing and eventually began managing one of its larger family health practices in Meredith. After having her youngest son, who was born with complex medical issues, Stacey took time off (7 years) from her career to focus on raising both of her young boys. With both of her children in school, Stacey joined the team at NRRA in 2013 and has been an active and enthusiastic member of the NRRA Family since. Stacey oversees both Administrative functions for NRRA and Logistics. She enjoys helping our Members with getting their recycling (and solid waste) from their facilities to the market place. In her spare time, Stacey advocates for Organ & Tissue Donation (Recycle You!!), and enjoys traveling, reading, watching the NE Patriots and spending time with her family.
Lindsay Dow, Administrative Assistant
Lindsay joined the NRRA Administrative Team in 2016. She comes with several years of experience in the administrative field and was a former volunteer for NRRA. Lindsay is a graduate of Concord High School and also a graduate of Continental Academy of Hair Design. Lindsay works at NRRA part time (3 days a week) helping with booking pick ups and deliveries, giving out release numbers, and sending out NHDES credit certificates and activity reports. She really enjoys talking to our members and helping them move their recyclables.
In her spare time, Lindsay likes to spend time with her dog and her family.
Samantha Foresta, Administrative Assistant
Sam came to NRRA in March 2020, making her the newest member of the Team! She graduated with her B.S. in Environmental Science, with a goal of starting her professional career with an organization that places value on sustainability in terms of waste reduction, pollution and resources, which is right in line with NRRA's mission and goals.
Sam fulfills logistical requests via phone and email (firstname.lastname@example.org). Sam can also help you with: directing your call to the appropriate staff member, NH the Beautiful inquiries, and ordering composting and recycling materials that we have available for purchase and rent.
Bonnie Bethune, Member Services Manager
At this time, Bonnie is the face of Member Services. This includes marketing tractor trailer loads of material (oftentimes setting up the transport as well), setting up Household Hazardous Waste Events, keeping contracts current and providing technical assistance to our municipal, associate, and school members.
Bonnie began working at NRRA in 2003 but had experience with NRRA back to its beginning in 1981. At UNH, she worked at the campus recycling center, then operated the incinerator and recycling center in Wilton, NH and continued on to run the landfill and recycling facility in New Boston, NH. She brings the operator’s perspective to NRRA and enjoys working with and for our hardworking facility operators as well as all others in the recycling field. One of her most recent favorite questions was, “How do I bale mixed paper?” She was able to transport herself back to a vertical baler and lead our member through the tricks to making a great bale and warn them of the potential pitfalls.
Bonnie's personal interests include hiking, kayaking, reading, fixing up her 1940’s camp in the foothills of the White Mountains, but mostly sharing that peaceful space with family and friends.
Paula Dow, Finance & Human Resource Manager
Paula originally came to NRRA in 1988. She served as Finance Manager for twenty years and also served as Interim Administrator on three occasions during vacancies in the Executive Director position. In 2008, she left the organization to take on a new challenge. Just two years later, she “recycled” herself and returned to NRRA to serve as its Administrative Manager. In 2015, she moved back to the Finance Department and now handles finance and human resources. Paula has an AS in Business Administration from NH Technical Institute and a BS in Integrated Studies from Franklin Pierce University.
In her spare time, she enjoys volunteering, cooking, gardening and spending time with her family.
Elizabeth (Liz) Duncan, Finance Assistant
Liz does all things finance. She gathers all the bills of lading and weights and enters them into our database to make sure that our members are getting what they are quoted or contracted. She deals with all the checks and posting of member payments. Liz works with all the vendors to make sure that loads are correctly entered and paid for. If you have a question regarding your invoice or payment, Liz is the person to contact. She is also the person that you send all your bills of lading to.
Marilyn Weir, Finance Assistant
Marilyn Weir originally joined NRRA’s Member Services Team in September 2007. She retired from NRRA in 2018. In 2019, NRRA asked Marilyn to come back, part time, as a finance assistant and she happily accepted. We are thrilled to have her back in this new capacity! Thanks to her prior experience in Member Services, Marilyn brings a new perspective to the Finance department and an expertise in tracking down weights and in commodity pricing. Marilyn is a lifelong resident of Chichester, NH. She is a proud wife, mother, mother-in-law and grandmother. She enjoys spending time with her two Quarter Horses, rescue puppy, Abby, entertaining family and friends, traveling, playing cards, sports, gardening and cooking.
Heather Herring, Education Manager
Heather is the NRRA Education Manager, overseeing operator, community and school outreach and training. She has a Master of Science degree in Environmental Studies from Antioch University New England and has taught students ranging from preschool to the graduate level. She has experience in employer relations, program coordination, administration and was an Adjunct Faculty member at Antioch. Heather coordinates the monthly NRRA Member Operations Marketing meetings and previously worked as an NRRA Member Services representative with recycling facility operators.
Gwen Erley, Programs Coordinator
Gwen is our in-house Programs Coordinator. She oversees the day-to-day operation of the School Recycling Club and serves as the liaison to all schools looking for assistance. She has a background in setting up educational internships and is a Michigan State University graduate.
Cindy Sterling, Grant Manager & Senior Educator
Cindy joined NRRA after years of service as an educator, grant writer and programs coordinator at the Windham Solid Waste Management District in Vermont. Prior to working in Vermont, she was the Senior Solid Waste Specialist for the Rural Community Assistance Partnership, a national organization based out of Washington, D.C. Among Cindy’s areas of expertise are the connections between recycling and sustainability and both local and national curricular standards. She has been an adjunct Professor of Geography with Keene State College, N.H. where she taught for seven years two integrative studies courses: Introduction to Geography and Let's Talk Trash: Waste Management in the 21st Century .