2021 Virtual Conference Agenda: Workshops & Speakers

MONDAY, MAY 10, 2021

8:00       Welcome – Reagan Bissonnette, Executive Director, NRRA

8:20       Engaging Residents with Municipal Recycling  

Learn how these speakers have successfully educated and engaged their residents about municipal recycling programs using social media, informative websites, an app, and transparency.


  • Social Media & Website - Meghan Theriault, P.E., Director of Public Works, Town of Gilford, NH
  • Transparent Revenue and Costs - Steven Bullek, Public Works Director, Town of Lee, NH & NRRA Board Member
  • Betterbin app in Lebanon, NH - Michelle Goetsch, CEO, Betterbin and Marc Morgan, Solid Waste Manager, Lebanon, NH

Moderator- Dawn Quirk, Town of Warner, NH and NRRA Board of Trustees

9:20       Break
9:35       Waste Reduction Strategies – Reduce, Reuse, Rot

Learn practical ways to save money by reducing the waste your community disposes. These municipal solid waste operators will share techniques to keep weight out of your waste, including: Pay As You Throw, a Refill Not Landfill reuse campaign and Food Scrap Composting at the municipal level.


  • Pay as You Throw - Dennis Patnoe, Former Transfer Station Supervisor, Town of Lancaster, NH & NRRA Board Member
  • Refill Not Landfill - Marc Morgan, Solid Waste Manager, City of Lebanon, NH
  • Food Scrap Composting - Joan Cudworth, Director of Public Works, Town of Hollis, NH & NRRA Board President

 Moderator-Paul Tomasi, Executive Director, NE Kingdom Waste Management District

10:35     Break

10:45     NRRA Website & Resources – Reagan Bissonnette, Executive Director, NRRA

Get a tour of NRRA’s redesigned website and learn about the most popular resources available to enable municipalities to make recycling environmentally responsible and financially sustainable. 

11:00     Recycling Safely During COVID-19

Back by popular demand, Dr. Ben Locwin, an expert on infectious disease epidemiology, will provide national safety updates regarding the pandemic, while NRRA’s Bonnie Bethune will share how municipal recycling programs are adapting their practices.  Plenty of time will be included for audience questions.


  • COVID-19 Pandemic - Dr. Ben Locwin, Healthcare Executive, International COVID-19 Advisor 
  • Municipal Recycling - Bonnie Bethune, Member Services Manager, NRRA

Moderator- Reagan Bissonnette, Executive Director, NRRA

12:00     Adjourn

TUESDAY, MAY 11, 2021             

8:00       Welcome – Reagan Bissonnette, Executive Director, NRRA

8:10       National & Local Recycling Markets and Market Specifications

Learn about current recycling markets and what the future may hold. Our presenters will discuss what is happening at both the national and New England levels.


  • National & Northeast Recycling Markets - Chaz Miller, CEO Chaz Miller Associates; former Director, National Waste & Recycling Association
  • New England Markets & Specifications - Bonnie Bethune, Member Services Manager, NRRA

Moderator- Marc Morgan, Solid Waste Manager, Lebanon, NH

9:10       Break
9:25       Plastics with a Plan: Municipal Options

Despite news about challenges with plastics recycling, many municipalities are doing so successfully.  Learn about different municipal models for source-separated recycling of plastics.


  • #1-7 Baled Plastic – Joe Gore, Transfer Station Manager, Town of Wakefield, NH
  • #1 & 2 Baled Plastic – Jon Edgerly, Operations Supervisor, BCEP Solid Waste District, Pittsfield, NH
  • #3-7 Plastics– Eadaoin Quinn, Director of Business Development & Procurement, EFS Plastics, Listowel, Ontario, Canada and Hazleton, Pennsylvania

Moderator- Mark Richardson,  Transfer Station Coordinator (Retired), Town of Hampton, NH and NRRA Board Treasurer

10:25     Break

10:40     Glass Recycling at NRRA - Reagan Bissonnette, Executive Director, NRRA

Learn how NRRA is successfully enabling over 100 municipalities to recycle glass for over 500,000 residents in NH, VT, and MA, with a spotlight on using crushed glass as an aggregate for infrastructure projects.  

10:50     Understanding End Markets - What Happens with Your Recycling?

What happens with recyclables after their first use? Representatives from NRRA’s vendors that acquire common recyclables will discuss how they reach their next life.


  • Glass – Francois Ierfino, Strategic Purchasing, Sourcing and Sales Manager, 2M Ressources, Quebec, Canada
  • Metal – Ira Gross, Manager, Regional Accounts, Schnitzer Northeast, Concord, NH
  • Paper - Dave Cameron, General Manager at OPRSystems, Inc., Wilmington, MA

Moderator- Roger Guzowski, Contract & Procurement Manager, CT Resources Recovery Authority and NRRA Board of Trustees

11:50     Closing Remarks – Joan Cudworth, Director of Public Works, Town of Hollis, NH & NRRA Board President

12:00     Adjourn


Speaker Bios




Thank you to our 2021 Virtual Conference Sponsors.  We encourage you to click on our sponsor's logos below to learn more about them!

Diamond Sponsors

NHtB Logo

Platinum Sponsors

Glass Packaging Institute


 Gold Sponsors


Harding Metals LogoSchnitzer Logo
Interstate Refrigerant Logo
Interstate Refrigerant Recovery, Inc.
Good Point Recycling Logo 



 Silver Sponsors        


Bank of NH Logo

Mighty Flame LogoStrategic Materials
Naughton Logo Waste Management Logo 2MR Logo
Ivar Martin nhdesCoca Cola NE
 Casella Logo         
Pinard Waste Logo
Pinard Waste Systems, Inc.


In addition to our Conference Sponsors, we appreciate the support of our Conference Supporters

NRRA would like to thank NH student Willow Morrison for designing this year's conference logo.