NRRA is Hiring a Full Time Office Assistant

Reports to:   Administrative Manager                                Starting Salary: $32,500

Exempt/Nonexempt                Full time/Part time              Temporary yes/no

Position Summary:

The primary responsibility of the Office Assistant is to provide key administrative support to the Administrative Manager and all departments.  Attention to detail and the ability to work effectively and calmly while managing multiple priorities are essential for this position. The successful candidate will have a desire to learn and excel while supporting multiple departments, possess a degree and one year of related experience (or equivalent), have excellent customer service skills, and support NRRA’s mission to partner with communities to make recycling and waste reduction strong through economic and environmentally sound solutions.  This position is based at NRRA headquarters in Epsom, NH.

Essential duties and responsibilities:

  1. Administrative
  • Sort and distribute mail; mail checks and invoices
  • File and maintain records, including bills of lading and weight tickets
  • Prepare correspondence and reports, including member activity reports
  • Track and file renewals of contracts and other documents, including cooperative marketing contracts, certificates of insurance, tenant leases
  • Update pricing books in database for cooperative marketing vendors
  • Create and send invoices, including for membership dues and workshops
  • Monitor and order office supplies as needed
  • Oversee change of contact process, including updating database and sending welcome packet
  • Support for board of trustees, including attending board meetings and take meeting minutes
  • Assist other staff members with a variety of administrative tasks as needed
  1. Information Technology
  • Assist with website updates and maintenance
  • Create, edit and send emails through Constant Contact or other newsletter tool
  • Assist Administrative Manager, staff, and members with I.T related questions
  • Assist staff members with social media posts and website maintenance
  • Track and report on effectiveness of digital outreach, including email newsletters and social media posts
  • Review, send and approve requests to join NRRA members listserv
  • Enter various data in database in timely, accurate and consistent manner; assist Administrative Manager with ensuring integrity of data in database
  • Learn and use new software programs, tools, and resources as necessary to assist with completing tasks efficiently
  1. Programs & Events
  • Coordinate NH the Beautiful programs administration, including signs, grants, blue bags, and maintaining accurate records for same
  • Oversee administration of annual compost bin sale
  • Assist with developing communications materials, including annual report
  • Create and email NHDES certificates for participants that attend member events
  • Assist with preparation for events, including annual meeting and conference
  • Provide support for annual conference and expo, including registrations, invoices, and tracking sponsors, exhibitors, and speakers
  1. Other duties as assigned

Communication and Conduct:

  • Develop and maintain cooperative working relationships and open lines of communication with Members, Vendors and other staff members
  • Communicate with others in a positive manner with respect for differing opinions and openness to new ideas
  • Work independently and follow through on commitments
  • Prioritize tasks to complete work in a timely and accurate manner
  • Take initiative to solve problems and identify potentially more efficient methods of operation

Contributions/Outcomes:

  • Complete all tasks in an accurate and professional manner
  • Build and grow positive relationships with colleagues, customers, vendors and haulers
  • Work interdepartmentally to solve any issues regarding admin, IT and logistics

Qualifications:

If you don't meet every qualification outlined below, but are intrigued by this position and feel you could be a good fit, we’d like to hear from you.  Please apply and tell us more about yourself.

  • Associates or Bachelor’s degree and one year of relevant experience (or equivalent combination of education, training and experience)
  • Excellent written and oral communication skills
  • Ability to communicate effectively with people of various backgrounds and interests
  • Reliable, with excellent attention to detail and organization
  • Proficient in use of internet and Microsoft Office Suite, particularly Outlook and Excel
  • Quick learner, especially of technical issues
  • Ability to work effectively and calmly and problem solve in a fast-paced environment
  • Positive attitude and willingness to accept a challenge
  • Interest in the mission of the organization

Other Qualifications that might be useful:

  • FileMaker, Salesforce and general database experience
  • Customer service background
  • Experience with basic website maintenance and social media

 Working Conditions:

The position includes primarily office work.   Environmentally conscious office culture within 15 minutes of downtown Concord, New Hampshire.  Weekend or evening work is required occasionally, typically not more than a few times per year.  Travel and overnight stay are required for annual conference.

Physical Requirements:

Ability to work at a desk and computer station for extended periods of time.  Light lifting may be required on occasion.

 Direct Reports:

Possible supervision of intern(s) or volunteer(s)