NRRA Communications Manager Job Description

The nonprofit Northeast Resource Recovery Association (NRRA) seeks a self-motivated individual for the position of Communications Manager.  The successful candidate will have a desire to learn and excel in a fast-paced environment, possess a bachelor’s degree and at least three years of communications experience, and support NRRA’s mission to partner with communities to make recycling and waste reduction strong through economic and environmentally sound solutions. Read the full job announcement


Reports to: Executive Director                                          Starting Salary: $47,000

Exempt/Nonexempt               Full time/Part time              Temporary yes/no

This is a grant-funded position for one year, starting October 2021, with the possibility of extending the position longer.

Position Summary:

The primary responsibility of the Communications Manager is to manage all communications for NRRA’s Recycling with Results grant activities, as well as build external relationships with the organization's constituencies, including members, funders, and the media.  The Communications Manager will set and guide the strategy for all communications, website, and public relations messages and collateral to consistently articulate NRRA's mission.  The Communications Manager will work closely with other managers within the organization as the communications partner on a variety of strategic initiatives.  The successful candidate will have a bachelor’s degree, at least three years of communications experience, and support NRRA’s mission to partner with communities to make recycling and waste reduction strong through economic and environmentally sound solutions.  This position is based at NRRA headquarters in Epsom, NH although working remotely at times may be an option.  

Essential duties and responsibilities:

  1. Recycling with Results Grant
    • Evaluate NRRA’s existing videos, social media posts, website, and communications to identify existing content most engaging to target communities; research other available content for reuse
    • Publicize Recycle Right campaign and recruit participation from target communities; assist with same for Solid Waste Advisory Team program
    • Design, launch and lead four-month Recycle Right campaign, including development of social media posts, short videos, Recycle Right email newsletter, and new Recycle Right section of website
    • Share results of Recycle Right campaign in presentation and develop brief “how to” guide to accompany presentation; assist with same for Solid Waste Advisory Team program results
    • Design and implement surveys to measure success of Recycle Right and Solid Waste Advisory Team programs

  2. NRRA Communications
    • Develop, implement, and evaluate an annual communications plan across the network's discreet audiences in collaboration with the NRRA team
    • Update as needed NRRA’s style guide to ensure consistent and professional branding and communications throughout NRRA as one organization
    • Lead the generation of online content, including social media posts, videos, and news items on website, that engages audience segments and leads to measurable action; decide who, where, and when to disseminate
    • Develop, implement, and manage a system for organizing and easily accessing all NRRA photos
    • Coordinate webpage maintenance, including ensuring that new and consistent information (article links, stories, and events) is posted regularly
    • Track and measure the level of engagement with constituents over time and effectiveness of communications systems
    • Manage development, distribution, and maintenance of all print and electronic collateral including, but not limited to, annual report, e-newsletters, and NRRA’s website
    • Manage all media contacts and selectively issue press releases
  1. General Administrative/Conference
    • Learn and use new software programs, tools and resources as necessary to assist with completing tasks efficiently (such as Teams, Salesforce, video conferencing, etc.)
    • Provide administrative support as needed to help NRRA plan, organize and execute a successful annual conference (this includes attending the event and being away from home for the duration of the event)

  2. Other duties as assigned

Communication and Conduct:

  • Develop and maintain cooperative working relationships and open lines of communication with Members, Vendors and other staff members
  • Communicate with others in a positive manner with respect for differing opinions and openness to new ideas
  • Follow through on commitments
  • Prioritize tasks to complete work in a timely and accurate manner
  • Take initiative to solve problems and identify potentially more efficient methods of operation


  • Receive commitments from at least 20% of targeted communities and reach over 4,000 people in Recycle Right campaign
  • Raise the profile of NRRA as an authority on recycling in New England
  • Increase engagement and education of members, vendors, funders, and the public
  • Ensure NRRA’s communications and branding are consistent, professional, and engaging
  • Build and grow positive relationships with colleagues, members, vendors and donors

Qualifications and Skills Required:

  • Bachelor’s degree and a minimum of three years of communications experience
  • Experience with designing website content, electronic newsletters, social media content (including short videos), and donor communications
  • Ability to take knowledge and transform it into exciting and useful messages, and disseminate it to the right audiences through the best distribution channels
  • Self-starter, highly collaborative, and entrepreneurial; enjoys creating and implementing new initiatives
  • Excellent writing, editing, and verbal communication skills
  • Ability to communicate effectively with people of various backgrounds and interests
  • Reliable, with excellent attention to detail and organization
  • Ability to work effectively and calmly and problem solve in a fast-paced environment
  • Positive attitude and willingness to accept a challenge
  • Interest in the mission of the organization

Qualifications and Skills Preferred:

  • Salesforce and general database experience
  • Microsoft Teams experience
  • Geographic Information Systems (GIS) experience

Working Conditions:

The position includes primarily office work.  Environmentally conscious office culture within 15 minutes of downtown Concord, New Hampshire.  Weekend or evening work is required occasionally, typically not more than a few times per year.  Occasional overnight travel may be required. 

Physical Requirements:

Ability to work at a desk and computer station for extended periods of time. Light lifting may be required on occasion.

Direct Reports:

Possible supervision of intern(s) or volunteer(s)